Showing posts with label Azamara Club Cruises. Show all posts
Showing posts with label Azamara Club Cruises. Show all posts

Wednesday, March 31, 2010

Repositioning Voyages a Big Hit with Travelers


The Ponte Vedra Recorder


Transocean and transatlantic voyages are in vogue among today’s cruise ship travelers.

Some companies, like Princess, Royal Caribbean and Holland America Line have numerous ships crossing the Atlantic or the Pacific this spring, from ports in North and South America.

Azamara Club Cruises

Azamara Journey — From Miami to Barcelona, departing April 11; from Rome to Miami, departing Nov. 15.

Celebrity Cruises

Celebrity Century — 14 nights from Miami to Barcelona departing May 20; 14 nights from Barcelona to Miami departing Oct. 25; Celebrity Equinox — 14 nights from Fort Lauderdale to Rome departing April 19; from Rome to Fort Lauderdale sailing Oct. 31; Celebrity Constellation — 14 nights from Barcelona to Fort Lauderdale departing Nov. 6; Celebrity Eclipse — 13 nights from Southampton to Miami departing Oct. 31.

Costa Cruises


Costa Atlantica — 17 nights from New York City to Copenhagen departing May 5.

Disney Cruise Line

Disney Magic — 14 nights cruises departing from Port Canaveral to Barcelona departing April 10; 14 nights from Barcelona to Port Canaveral, sailing Sept. 18.

Holland America Line

Eurodam — 16 days from Fort Lauderdale to Rome departing April 3; Noordam — 13 days from Fort Lauderdale to Barcelona departing May 14.

MSC Cruises

MSC Poesia — 18 nights from Fort Lauderdale to Hamburg departing April 27; 18 nights from Kiel to New York departing Sept. 4.

Norwegian Cruise Lines


Norwegian Epic — Seven day transatlantic crossing, a maiden voyage, from Southampton to New York departing June 24.

Oceania Cruises


Insignia — 15 nights from Rio de Janeiro to Barcelona departing April 3; 15 nights from Barcelona to Rio de Janeiro departing Dec. 6; Nautica — 24 nights from Bangkok to Beijing departing March 1; 35 nights from Cape Town to Singapore departing Dec. 11; Regatta — 14 nights cruises from Miami Florida to Barcelona departing March 21; 14 nights from Barcelona to Miami departing Nov. 13.

Princess Cruises

Crown Princess — 14 days from Fort Lauderdale to Rome departing May; 14 days from London on to New York departing Sept. 3; Grand Princess — 15 days cruises departing from Fort Lauderdale to London departing April 9; 16 days from London to Ft. Lauderdale departing Sept. 25; Ruby Princess — 16 days from Ft. Lauderdale to Barcelona departing April 19; 16 days from Venice to Fort Lauderdale departing Oct. 8; Star Princess — 18 days from Ft. Lauderdale to Copenhagen departing April 24.

Royal Caribbean Cruises International

Navigator of the Seas — 14 nights cruises departing from Miami to Rome departing April 10; 14 nights from Rome to Fort Lauderdale departing Oct. 23; Independence of the Seas — 14 nights from Fort Lauderdale to Southampton departing April 11; Voyager of the Seas — 14 nights from Galveston to Barcelona departing April 18; 14 nights from Barcelona to Galveston departing Nov. 7; Adventure of the Seas — 13 nights from San Juan to Barcelona departing May 2; 14 nights from Barcelona to San Juan departing November 28; Jewel of the Seas — 13 nights from Miami to Harwich departing May 6; 14 nights from Harwich to Boston departing Sept. 4.

Wednesday, December 9, 2009

Azamara Cruises To Be Reborn As Azamara Club Cruises

USA Today

The recently appointed CEO of Azamara Cruises today announced some big changes for the line, including a new name: Azamara Club Cruises.

In a teleconference with cruise writers, Azamara President and CEO Larry Pimentel said the already upscale brand would become more all-inclusive with everything from wine with dinner to gratuities included in the price of voyages.


Pimentel also said the line will focus much more on the destinations its two ships visit by adding longer port calls and more overnight stays to itineraries.

"We are slowing down the ships rather significantly," says Pimentel, a well-known cruise industry veteran who took over Azamara in July after running SeaDream Yacht Club -- a boutique line known for leisurely paced, port-intensive itineraries. 

Pimentel says the changes will coincide with a notable increase in prices for Azamara's voyages, which he argues have been far too low given the quality of the product.

"Rates already have come up about 20% (in recent weeks), and they will be coming up a lot more," Pimentel told cruise writers, noting the line planned a big price increase to take effect on Dec. 14.


“We’re going to ... allow our guests to not just see the destination, but to live it,” says Pimentel. “Consider destinations like St. Tropez or St. Petersburg, Russia. If you’ve experienced them only by day, you haven’t really experienced them. With Azamara, through more overnight stays and late-night stays, you can.” 

Owned by industry giant Royal Caribbean Cruises, Azamara has struggled to gain traction since it was launched in 2007 as a "deluxe" line designed as a step up from sister brand Celebrity Cruises. The line operates just two 694-passenger ships that formerly belonged to the now defunct Renaissance Cruises, and it's still a relatively unknown quantity to many vacationers. 

Pimentel, who also has served as CEO of Cunard Line and The Yachts of Seabourn Cruises says he spent weeks talking with travel agents, past passengers and cruise writers about how to take the line to a new level and has come up with a new focus for the brand based on four pillars: Destination immersion; extraordinary service; cuisine and wine; and wellness and vigor.

Pimental, notably, also has been allowed to hire his own dedicated management team for the brand, which until now was run on the side by executives at the much larger Celebrity. 

"We have been looking at everything you could possibly imagine (to change), and we are in a very fast-paced mode," Pimentel says of the new team. 

Many of the changes Pimentel announced, including some itinerary changes, will be in effect by April, he says. April also will mark the beginning of included-in-the-price wine being served at lunch and dinner.

Among other items the line will begin including in the price are specialty coffees, sodas and bottled water; self-service laundry machines; and shuttles in port towns -- a nod, says Pimentel, to feedback from customers who have said they don't want to be nickel-and-dimed on a high-end ship.

Pimentel says that by slowing down the ships and spending more time in each port the line will be able to carve out niche cruises offering a more in-depth experience than others. As part of the new focus on ports, the line will be launching more elaborate shore excursions, including two-day packages tailored to overnight calls in places such as Dubrovnik, Croatia and Sorrento, Italy.

“We’re going to ... allow our guests to not just see the destination, but to live it,” says Pimentel. “Consider destinations like St. Tropez or St. Petersburg, Russia. If you’ve experienced them only by day, you haven’t really experienced them. With Azamara Cruise Lines, through more overnight stays and late-night stays, you can.”

Among multi-day packages Pimentel says the line is adding are an overnight tour from Hiroshima to Osaka via bullet train; a three-night experience from Mumbai that includes a visit to the Taj Mahal; and a Grand Egypt tour featuring both the ruins of Luxor and Cairo.

Other unusual themed cruises the line announced today include a Ferrari driving tour in Civitavecchia, Italy; an “In the steps of The Beatles” tour in Liverpool; and an Imperial Russian Court evening at Tsarskoye Selo in St. Petersburg.

As for service, Pimentel says Azamara will be retraining its on-board suite butlers to be true English-style butlers who will "offer that fine balance of anticipatory, pampering, yet non-intrusive service to guests."

Azamara executives also announced the line will launch a loyalty program, “Le Club Voyage,” with specific features and benefits yet to be announced.